2021 Mercedes-Benz S450
- Affected
- 2
- Category
- Cars
- Campaign
- RC2986
- Supplier
- MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
The defect
Due to a software issue some functions of the Mercedes-Benz User Experience (MBUX) multimedia system may not deactivate when the vehicle starts moving. This can result in driver distraction potentially drawing their attention away from the road.
The hazard
If the driver is distracted while the vehicle is in motion this will increase the risk of an accident possibly causing serious injury or death.
The remedy
Owners of affected vehicles will be contacted by Mercedes-Benz and are asked to make arrangements with their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible.A full list of authorised dealerships can be found at https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html
What to do
- 1Check if your vehicle is affected. This recall covers 2 vehicles. Use your VIN to confirm.
- 2Contact MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD on 1300 300 896 to arrange inspection and repair.
- 3Repairs are free of charge when arranged through an authorised dealer.
- 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
- Contact:
- Mercedes-Benz Customer assistance centre
- Phone:
- 1300 300 896
Related recalls
Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.