2017–2021 Jaguar I-Pace
- Affected
- 237
- Category
- Cars
- Campaign
- H570
- Supplier
- JAGUAR LAND ROVER AUSTRALIA PTY LTD
The defect
Due to a software issue, the cell modules installed in the high voltage battery may overheat at high charge levels. If this occurs, it could lead to cabin smoke or a vehicle fire.Note: As an interim solution, software will be installed to keep the battery charge level below 90% until a permanent remedy is developed.
The hazard
Cabin smoke or a vehicle fire could increase the risk of injury or death to vehicle occupants, other road users and bystanders, and/or damage to property.
The remedy
Owners of affected vehicles should contact their Jaguar Land Rover (JLR) to schedule an appointment to have software installed by a JLR retailer / authorized repairer, free of charge.Until the repair is completed, JLR asks consumers to limit the charging capacity to 90% charge and park the vehicle outdoors to maintain a sufficient distance from property and/or other vehicles.
What to do
- 1Check if your vehicle is affected. This recall covers 237 vehicles. Use your VIN to confirm.
- 2Contact JAGUAR LAND ROVER AUSTRALIA PTY LTD on 1300 787 803 to arrange inspection and repair.
- 3Repairs are free of charge when arranged through an authorised dealer.
- 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
- Contact:
- Jaguar Land Rover Australia
- Phone:
- 1300 787 803
- Email:
- crcau@jaguarlandrover.com
- Website:
- https://www.jaguar.com.au
Related recalls
Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.