2018–2019 Jaguar I-Pace
- Affected
- 20
- Category
- Cars
- Campaign
- H484
- Supplier
- JAGUAR LAND ROVER AUSTRALIA PTY LTD
The defect
This recall is a re-notification for REC-005700.Due to an incorrect service diagnostic tool and software update, the affected vehicles remain with the safety defect. As a result, vehicles may experience a thermal overload. If this occurs, vehicle occupants may identify smoke or fire emanating from underneath the vehicle.
The hazard
A vehicle fire may increase the risk of serious injury or death to vehicle occupants, other road users, bystanders, and/or damage to property.
The remedy
Owners of affected vehicles should contact their preferred Jaguar dealer to receive an update to the Battery Energy Control Module (BECM) software using the correct service diagnostic tool and software. Jaguar requests that that owners park away from structures/property and charge the vehicle outside until further notice.The updated software provides an enhanced level of driver warnings in relation to High Voltage battery condition. In the event the software determines a risk exists, the High Voltage battery charging capacity is temporarily limited to 75%. The warning message and associated Owners Guide instructions direct the driver to take their vehicle to a Jaguar retailer for diagnosis. Your retailer will then inspect, and if necessary, repair or replace the affected High Voltage battery module/assembly, free of charge.
What to do
- 1Check if your vehicle is affected. This recall covers 20 vehicles. Use your VIN to confirm.
- 2Contact JAGUAR LAND ROVER AUSTRALIA PTY LTD on 1800 625 642 to arrange inspection and repair.
- 3Repairs are free of charge when arranged through an authorised dealer.
- 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
- Contact:
- Jaguar Land Rover Customer Relationship Centre
- Phone:
- 1800 625 642
- Email:
- crcau@jaguarlandrover.com
- Website:
- www.jaguar.com.au
Related recalls
Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.