2022–2024 Ford Everest
- Affected
- 955
- Category
- Cars
- Campaign
- 25C10
- Supplier
- FORD MOTOR COMPANY OF AUSTRALIA PTY LTD
The defect
Due to a software issue, if a vehicle occupant places an obstruction such as a body part in the window space when the driver or passenger side windows are closing, the window may not automatically reverse and may exert an upward force greater than the design intent.
The hazard
If the driver or passenger side window auto reverse function does not operate as intended, it can increase the risk of serious injury to vehicle occupants.
The remedy
Note: An incorrect software update may have been installed on affected vehicles when recall REC-006100 / Ford recall reference 24C24 was carried out.Owners of these affected vehicles will be contacted in writing requesting they contact an Authorised Ford Dealer to have their vehicle rectified, free of charge.For further information, contact any authorised Ford Dealer or Ford Customer Relationship Centre on 13 FORD (13 3673).
What to do
- 1Check if your vehicle is affected. This recall covers 955 vehicles. Use your VIN to confirm.
- 2Contact FORD MOTOR COMPANY OF AUSTRALIA PTY LTD on 133 673 to arrange inspection and repair.
- 3Repairs are free of charge when arranged through an authorised dealer.
- 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
- Contact:
- Ford Customer Relationship Centre
- Phone:
- 133 673
Related recalls
Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.