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2019–2023 Mercedes-Benz Gle And Gls (Model Series 167)
- Affected
- 4,837
- Category
- Cars
- Campaign
- RC3269
- Supplier
- MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Verify before you act. Recall details and remedies can change. Our database is updated regularly but may not reflect the most recent revisions. Always confirm with vehiclerecalls.gov.au or your vehicle manufacturer before acting on the information below. Read our full disclaimer.
The defect
Due to a software issue in the transmission control module, the transmission may not downshift under certain conditions and could result in a sudden loss of engine power.
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The hazard
A sudden loss of engine power increases the risk of an accident and injury or death to vehicle occupants or other road users.
The remedy
Owners of affected vehicles should contact their nearest dealership to have the transmission software updated as soon as possible, free of charge.
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What to do
- 1Check if your vehicle is affected. This recall covers 4,837 vehicles. Use your VIN to confirm.
- 2Contact MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD on 1300 762 718 to arrange inspection and repair.
- 3Repairs are free of charge when arranged through an authorised dealer.
- 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
Contact details
- Contact:
- Mercedes-Benz Customer Assistance Centre
- Phone:
- 1300 762 718
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Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.