2019–2020 Mercedes-Benz Gle And Gls
- Affected
- 3,392
- Category
- Cars
- Campaign
- RC3132
- Supplier
- MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
The defect
Due to an installation issue, the air conditioning drain hoses may not have been installed correctly and may result in condensation leaking into the vehicle’s interior.If condensation leaks into the vehicle’s interior, this may cause a short circuit which can lead to a vehicle fire and various electrical function errors including:- automatic emergency call (eCall) may fail;- vehicle may not unlock;- vehicle may not start;- active engine-limp-home mode may fail.
The hazard
A vehicle fire which could increase the risk of injury or death to vehicle occupants, other road users and bystanders. Other electrical function errors may increase the risk of an accident and/or injury to vehicle occupants and other road users.
The remedy
Owners of affected vehicles can contact their most convenient Mercedes-Benz dealership to have the work carried out as soon as possible, free of charge.A full list of authorised dealerships can be found at www.mercedes-benz.com.auAlternatively, please use the Mercedes-Benz online booking service.www.mercedes-benz.com.au/servicebooking
What to do
- 1Check if your vehicle is affected. This recall covers 3,392 vehicles. Use your VIN to confirm.
- 2Contact MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD on 1300 300 896 to arrange inspection and repair.
- 3Repairs are free of charge when arranged through an authorised dealer.
- 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
- Contact:
- Customer Assistance Centre
- Phone:
- 1300 300 896
Related recalls
2019–2023Mercedes-Benz Gle And Gls (Model Series 167)
2018–2019Mercedes-Benz Gle And Gls
2019–2022Mercedes-Benz Gle And Gls
2019–2021Mercedes-Benz Gle And Gls
Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.