2021–2022 Mercedes-Benz Eqs 53
- Affected
- 153
- Category
- Cars
- Campaign
- RC3161
- Supplier
- MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
The defect
Due to a software issue, the electric vehicle (EV) Drivetrain system may deactivate resulting in a loss of motive power.
The hazard
A loss of motive power whilst driving increases the risk of an accident, causing serious injury or death to vehicle occupants and other road users.
The remedy
Owners of affected vehicles will be contacted by Mercedes-Benz and are asked to make an arrangement with their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible.A full list of authorised dealerships can be found at https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.htmlAlternatively, consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/servicebooking,
What to do
- 1Check if your vehicle is affected. This recall covers 153 vehicles. Use your VIN to confirm.
- 2Contact MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD on 1300 762 718 to arrange inspection and repair.
- 3Repairs are free of charge when arranged through an authorised dealer.
- 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
- Contact:
- Customer Assistance Centre
- Phone:
- 1300 762 718
- Email:
- cs.aus@cac.mercedes-benz.com
Related recalls
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2024–2025Mercedes-Benz G580 Eq
2025Mercedes-Benz Certain A Class Vehicles
2024–2025Mercedes-Benz AMG E53 Hybrid
Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.