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2022–2023 Mercedes-Benz Glc (254 Platform)
- Affected
- 944
- Category
- Cars
- Campaign
- RC3201
- Supplier
- MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Verify before you act. Recall details and remedies can change. Our database is updated regularly but may not reflect the most recent revisions. Always confirm with vehiclerecalls.gov.au or your vehicle manufacturer before acting on the information below. Read our full disclaimer.
The defect
The connection depth of the front towing point may not meet manufacturing specifications. As a result, the front tow point connection could detach from the vehicle during frontal towing.
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The hazard
If the front tow point detaches from the vehicle during use, it will increase the risk of serious injury or death to vehicle occupants, bystanders and other road users.
The remedy
Mercedes-Benz will contact affected owners in writing requesting they make an appointment with their nearest authorised Mercedes-Benz dealership to have the work carried free of charge.Alternatively, please use the Mercedes-Benz online booking service.www.mercedes-benz.com.au/servicebooking
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What to do
- 1Check if your vehicle is affected. This recall covers 944 vehicles. Use your VIN to confirm.
- 2Contact MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD on 1300 762 718 to arrange inspection and repair.
- 3Repairs are free of charge when arranged through an authorised dealer.
- 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
Contact details
- Contact:
- Customer Assistance Centre
- Phone:
- 1300 762 718
- Email:
- cs.aus@cac.mercedes-benz.com
- Website:
- https://www.mercedes-benz.com.au
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Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.