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CriticalREC-005758Published 22 August 2023View official notice ↗

2022 Mercedes-Benz Certain E And Cls Class

Affected
145
Category
Cars
Campaign
RC3192
Supplier
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Verify before you act. Recall details and remedies can change. Our database is updated regularly but may not reflect the most recent revisions. Always confirm with vehiclerecalls.gov.au or your vehicle manufacturer before acting on the information below. Read our full disclaimer.

The defect

Due to a software issue, the visual and acoustic warning system may not alert the driver if other vehicles and/or traffic are approaching when exiting the vehicle.

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The hazard

If the driver is not made aware of approaching vehicles and/or traffic, there is an increased risk of an accident, causing serious injury or death to vehicle occupants and other road users.

The remedy

Owners should contact their authorised Mercedes-Benz dealership to have the work carried out as soon as possible, free of charge.A full list of authorised dealerships can be found at www.mercedes-benz.com.auAlternatively, please use the Mercedes-Benz online booking service.www.mercedes-benz.com.au/servicebooking

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What to do

  1. 1Check if your vehicle is affected. This recall covers 145 vehicles. Use your VIN to confirm.
  2. 2Contact MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD on 1300 300 896 to arrange inspection and repair.
  3. 3Repairs are free of charge when arranged through an authorised dealer.
  4. 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
Contact details
Contact:
Customer Assistance Centre
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Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.