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CriticalREC-005569Published 22 November 2022View official notice ↗

2019–2022 Mercedes-Benz Gls

Affected
2,475
Category
Cars
Campaign
RC3088
Supplier
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Verify before you act. Recall details and remedies can change. Our database is updated regularly but may not reflect the most recent revisions. Always confirm with vehiclerecalls.gov.au or your vehicle manufacturer before acting on the information below. Read our full disclaimer.

The defect

Due to a manufacturing issue, the seat backrest locking mechanisms in the third row may not have been installed correctly and may fail. In the event of an accident or hard braking the rear seat backrest could collapse towards the passengers.

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The hazard

If the rear seat backrest collapses towards the passengers unintentionally, it could increase the risk of injury or death to the vehicle occupants.

The remedy

Owners of affected vehicles can contact their most convenient Mercedes-Benz Retailer to have the work carried out as soon as possible.

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What to do

  1. 1Check if your vehicle is affected. This recall covers 2,475 vehicles. Use your VIN to confirm.
  2. 2Contact MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD on 1300 300 896 to arrange inspection and repair.
  3. 3Repairs are free of charge when arranged through an authorised dealer.
  4. 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
Contact details
Contact:
Customer Assistance Centre
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Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.