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CriticalREC-005540Published 12 October 2022View official notice ↗

2015–2016 Mercedes-Benz Vito

Affected
7,036
Category
Cars
Campaign
RC3072
Supplier
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Verify before you act. Recall details and remedies can change. Our database is updated regularly but may not reflect the most recent revisions. Always confirm with vehiclerecalls.gov.au or your vehicle manufacturer before acting on the information below. Read our full disclaimer.

The defect

Due to a software issue, the rear-view camera may not display the rear-view image as intended.

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The hazard

If the rear-view camera display does not display the rear-view image when reversing the vehicle, it could increase the risk of an accident, causing serious injury or death to any persons located behind the vehicle.

The remedy

Owners of affected vehicles can contact their most convenient Mercedes-Benz Retailer for inspection and to update the software.To find a local Mercedes-Benz retailer, visit https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html

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What to do

  1. 1Check if your vehicle is affected. This recall covers 7,036 vehicles. Use your VIN to confirm.
  2. 2Contact MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD on 1300 300 896 to arrange inspection and repair.
  3. 3Repairs are free of charge when arranged through an authorised dealer.
  4. 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
Contact details
Contact:
Customer Assistance Centre
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Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.