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CriticalREC-000909Published 24 January 2018View official notice ↗

2015–2017 Mercedes-Benz Vito

Affected
4,857
Category
Cars
Campaign
RC2440
Supplier
Mercedes-Benz Vans Australia/Pacific Pty Ltd
Verify before you act. Recall details and remedies can change. Our database is updated regularly but may not reflect the most recent revisions. Always confirm with vehiclerecalls.gov.au or your vehicle manufacturer before acting on the information below. Read our full disclaimer.

The defect

The driver airbag could be triggered without obvious cause. This is due to electrostatic discharge if the steering column is not sufficiently grounded and the steering column switch module is already damaged or faulty. An airbag warning message will alert the driver via the instrument cluster display as well as a red airbag indicator lamp that the steering column module is damaged or faulty.

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The hazard

Triggering of the driver airbag without obvious cause could both increase the risk of injury to the driver as well as the risk of a possible accident.

The remedy

Affected consumers will be notified by mail.Consumers are asked to contact their nearest authorised Mercedes-Benz Van Retailer to arrange an inspection and rectification free of charge.

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What to do

  1. 1Check if your vehicle is affected. This recall covers 4,857 vehicles. Use your VIN to confirm.
  2. 2Contact Mercedes-Benz Vans Australia/Pacific Pty Ltd to arrange inspection and repair.
  3. 3Repairs are free of charge when arranged through an authorised dealer.
  4. 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
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Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.