2021–2022 Lexus Nx350h
NX250 (Wagon), NX350 (F Sport Wagon), NX350h (Hybrid Sport Wagon, Hybrid F Sport, NX450h+ (Plug-In Hybrid Wagon), Wagon, Hybrid Luxury Wagon)
- Affected
- 1,972
- Category
- Cars
- Campaign
- XGG53
- Supplier
- TOYOTA MOTOR CORPORATION AUSTRALIA LIMITED
The defect
Due to a software issue in the Body Control Module (BCM), the Headlamp and the Daytime Running Lamps (DRL) may remain illuminated simultaneously for 60 seconds when using the Remote Connect Feature. The Remote Connect Feature is only available in the Lexus Connected Services smart phone application to help locate the vehicle by illuminating the headlamps.Note: This condition will revert to normal operation within 60 seconds.
The hazard
For the 60 seconds when both Headlamp and DRL are simultaneously illuminated, this condition does not comply with Australian Design Rule ADR13 - Installation of Lighting and Light Signalling Devices.
The remedy
Lexus will contact affected owners in writing, requesting that owners make an appointment at their preferred Lexus dealer who will update the BCM software program, free of charge.To find a local dealer, visit https://www.lexus.com.au/contact/find-a-dealer
What to do
- 1Check if your vehicle is affected. This recall covers 1,972 vehicles. Use your VIN to confirm.
- 2Contact TOYOTA MOTOR CORPORATION AUSTRALIA LIMITED on 1800 023 009 to arrange inspection and repair.
- 3Repairs are free of charge when arranged through an authorised dealer.
- 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
- Contact:
- Lexus Customer Assistance Centre
- Phone:
- 1800 023 009
- Email:
- enquiries@lexus.com.au
- Website:
- https://www.lexus.com.au
Related recalls
Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.