Advertisement
2021 Mercedes-Benz C And S Class
- Affected
- 5
- Category
- Cars
- Campaign
- RC2979
- Supplier
- MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Verify before you act. Recall details and remedies can change. Our database is updated regularly but may not reflect the most recent revisions. Always confirm with vehiclerecalls.gov.au or your vehicle manufacturer before acting on the information below. Read our full disclaimer.
The defect
Due to a software issue some functions of the Mercedes-Benz User Experience (MBUX) multimedia system may not deactivate when the vehicle starts moving. This can result in driver distraction potentially drawing their attention away from the road.
Advertisement
The hazard
If the driver is distracted while the vehicle is in motion this will increase the risk of an accident possibly causing serious injury or death.
The remedy
No action required by consumers, the software will be updated "over the air" not requiring a workshop visit. This will be done with no cost to the owners.
Advertisement
What to do
- 1Check if your vehicle is affected. This recall covers 5 vehicles. Use your VIN to confirm.
- 2Contact MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD on 1300 300 896 to arrange inspection and repair.
- 3Repairs are free of charge when arranged through an authorised dealer.
- 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
Contact details
- Contact:
- Mercedes-Benz Customer assistance centre
- Phone:
- 1300 300 896
Related recalls
Advertisement
Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.