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CriticalREC-003853Published 17 September 2018View official notice ↗

Lexus Lc500h

Affected
23
Category
Cars
Campaign
LGG69
Supplier
Toyota Motor Corporation Australia Limited
Verify before you act. Recall details and remedies can change. Our database is updated regularly but may not reflect the most recent revisions. Always confirm with vehiclerecalls.gov.au or your vehicle manufacturer before acting on the information below. Read our full disclaimer.

The defect

The vehicles have improper programming in the ECU (controls the hybrid system and transmission), when the accelerator pedal is depressed quickly during normal driving conditions, the ECU commanding transmission may not shift gears within the required time period.

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The hazard

If this were to occur, warning lights will illuminate and the hybrid system will shut down, resulting in the loss of motive power (but not power steering or braking assist). Loss of motive power while driving at higher speeds could increase the risk of an accident and injury to a vehicle occupant or other road users. In the event of a serious accident this may result in death.

The remedy

Lexus Australia will contact owners by SMS/email/phone and or recall notification at their last known address advising of this recall and requesting the vehicle be presented to their preferred Lexus Dealer.Owners who require more information can contact their preferred Lexus Dealer or contact the Lexus Customer Assistance Centre on 1800 023 009 (Monday to Friday 8am-6pm (AEDT))

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What to do

  1. 1Check if your vehicle is affected. This recall covers 23 vehicles. Use your VIN to confirm.
  2. 2Contact Toyota Motor Corporation Australia Limited to arrange inspection and repair.
  3. 3Repairs are free of charge when arranged through an authorised dealer.
  4. 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
Contact details
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Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.