2019 Mercedes Benz Eqc400
- Affected
- 10
- Category
- Cars
- Campaign
- RC2923
- Supplier
- MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
The defect
The sealing of the high-voltage battery housing may reduce overtime, allowing moisture to enter. The moisture may result in the corrosion of the battery potentially resulting in an electrical short increasing the risk of a fire.
The hazard
A vehicle fire increases the risk of injury or death to vehicle occupants or other road users.
The remedy
Owners of affected vehicles will be contacted by Mercedes-Benz and are asked to make arrangements with their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible.A full list of authorised dealerships can be found at https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.htmlAlternatively, consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/servicebooking
What to do
- 1Check if your vehicle is affected. This recall covers 10 vehicles. Use your VIN to confirm.
- 2Contact MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD on 1300 300 896 to arrange inspection and repair.
- 3Repairs are free of charge when arranged through an authorised dealer.
- 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
- Contact:
- Authorised Mercedes-Benz Retailer or Mercedes-Benz Customer assistance centre
- Phone:
- 1300 300 896
Related recalls
Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.