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CriticalREC-001674Published 23 July 2021View official notice ↗

2018–2019 Mercedes Benz Sprinter Vs30

Affected
665
Category
Cars
Campaign
RC2904
Supplier
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Verify before you act. Recall details and remedies can change. Our database is updated regularly but may not reflect the most recent revisions. Always confirm with vehiclerecalls.gov.au or your vehicle manufacturer before acting on the information below. Read our full disclaimer.

The defect

In the event of a frontal accident the power supply to the glow plugs may not be completely disconnected. If this were to occur it could result in a vehicle fire.

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The hazard

A vehicle fire could increase the risk of injury or death of vehicle occupants and/or bystanders, as well as property damage.

The remedy

Owners of affected vehicles will be contacted by Mercedes-Benz and are asked to make arrangements with their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible.A full list of authorised dealerships can be found at https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.htmlAlternatively, consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/servicebooking

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What to do

  1. 1Check if your vehicle is affected. This recall covers 665 vehicles. Use your VIN to confirm.
  2. 2Contact MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD to arrange inspection and repair.
  3. 3Repairs are free of charge when arranged through an authorised dealer.
  4. 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
Contact details
Contact:
Mercedes-Benz Dealership
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Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.