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CriticalREC-000978Published 16 December 2020View official notice ↗

2018–2020 Mercedes-Benz C300e

Affected
39
Category
Cars
Campaign
RC2836
Supplier
Mercedes-Benz Australia/Pacific Pty Ltd
Verify before you act. Recall details and remedies can change. Our database is updated regularly but may not reflect the most recent revisions. Always confirm with vehiclerecalls.gov.au or your vehicle manufacturer before acting on the information below. Read our full disclaimer.

The defect

The shielding of the high-voltage wiring harness may not be able to prevent electrical overload.

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The hazard

As a result, a contact point of the high-voltage wiring harness to the power electronics may overload. If this occurs, there could be a loss of the vehicle's electronics. If the vehicle electronics malfunction, the vehicle may stall, increasing the risk of a crash, causing injury or death to vehicle occupants and/or other road users.

The remedy

Consumers are asked to contact their most convenient Mercedes-Benz Retailer for a free of charge check and repair if required.To find a local Mercedes-Benz retailer, visit https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html

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What to do

  1. 1Check if your vehicle is affected. This recall covers 39 vehicles. Use your VIN to confirm.
  2. 2Contact Mercedes-Benz Australia/Pacific Pty Ltd to arrange inspection and repair.
  3. 3Repairs are free of charge when arranged through an authorised dealer.
  4. 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
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Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.