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CriticalREC-000967Published 26 August 2020View official notice ↗

2019–2020 Mercedes-Benz Sprinter

Affected
490
Category
Cars
Campaign
RC2801
Supplier
Mercedes-Benz Australia/Pacific Pty Ltd
Verify before you act. Recall details and remedies can change. Our database is updated regularly but may not reflect the most recent revisions. Always confirm with vehiclerecalls.gov.au or your vehicle manufacturer before acting on the information below. Read our full disclaimer.

The defect

The electric lines and wiring harness for the side air bag that are routed near the frame for the rotating seats may get jammed and become damaged.

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The hazard

A damaged line could cause random triggering of the side air bag, or triggering of the airbag may not occur in an accident. These hazards could lead to an increased risk of serious injury or death of vehicle occupants in an accident.

The remedy

Consumers are asked to contact their most convenient Mercedes-Benz retailer for a free of charge repair.To find a local Mercedes-Benz retailer, visit https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html

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What to do

  1. 1Check if your vehicle is affected. This recall covers 490 vehicles. Use your VIN to confirm.
  2. 2Contact Mercedes-Benz Australia/Pacific Pty Ltd to arrange inspection and repair.
  3. 3Repairs are free of charge when arranged through an authorised dealer.
  4. 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
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Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.