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CriticalREC-000937Published 21 August 2019View official notice ↗

2019 Mercedes-Benz Gle

Affected
911
Category
Cars
Campaign
RC2706
Supplier
Mercedes-Benz Australia/Pacific
Verify before you act. Recall details and remedies can change. Our database is updated regularly but may not reflect the most recent revisions. Always confirm with vehiclerecalls.gov.au or your vehicle manufacturer before acting on the information below. Read our full disclaimer.

The defect

The air conditioning systems drain hoses may not have been installed correctly, and may result in condensation leaking into the vehicle's interior.

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The hazard

If condensation leaks into the vehicle's interior, this may cause various electrical function errors, including:- automatic emergency call (eCall) may fail- vehicle may not unlock- vehicle may not start- electrical wiring may short circuit- active engine-limp-home mode may failThe risk of a possible short circuit poses a fire hazard. Other electrical function errors may increase the risk of an accident and/or injury to vehicle occupants and other road users.

The remedy

Consumers are requested to contact their most convenient authorised Mercedes-Benz Retailer for a free of charge repair.To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au/

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What to do

  1. 1Check if your vehicle is affected. This recall covers 911 vehicles. Use your VIN to confirm.
  2. 2Contact Mercedes-Benz Australia/Pacific to arrange inspection and repair.
  3. 3Repairs are free of charge when arranged through an authorised dealer.
  4. 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
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Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.