2019–2020 Mercedes-Benz Gle
- Affected
- 993
- Category
- Cars
- Campaign
- RC2898
- Supplier
- MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
The defect
The drain hoses of the air conditioning system may not have been correctly installed and condensation may leak into the vehicle interior and cause malfunctions in different electrical components.
The hazard
Various electrical components may not function correctly and the risk of fire caused by a short circuit could increase. The automatic emergency call (eCall) may fail and it may not be possible to unlock and/or start the vehicle, or to activate engine limp-home mode. This would increase the risk of an accident causing injury or death to vehicle occupants or other road users.
The remedy
Owners of affected vehicles will be contacted by Mercedes-Benz and are asked to make arrangements with their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible.A full list of authorised dealerships can be found at https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.htmlAlternatively, consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/servicebooking
What to do
- 1Check if your vehicle is affected. This recall covers 993 vehicles. Use your VIN to confirm.
- 2Contact MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD on 1300 300 896 to arrange inspection and repair.
- 3Repairs are free of charge when arranged through an authorised dealer.
- 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
- Contact:
- Authorised Mercedes-Benz Dealership
- Phone:
- 1300 300 896
Related recalls
Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.