2023–2024 Volvo Ex30
- Affected
- 3,344
- Category
- Cars
- Campaign
- R10363
- Supplier
- VOLVO GROUP AUSTRALIA PTY LTD
The defect
Due to a manufacturing issue, the cell modules installed in the high voltage battery may overheat at high charge levels. If this occurs, it could lead to a vehicle fire.Note: Keep the battery charge level below 70% which can be set in the Charging setting menu on the vehicle display.
The hazard
A vehicle fire could increase the risk of injury or death to vehicle occupants, other road users and bystanders, and/or damage to property.
The remedy
Note: (This recall supersedes REC-006524)Until parts become available owners should keep the battery charge level below 70%. This can be set in the Charging setting menu in the vehicle display.Instruction: Setting a target battery level for charging.1. Press the vehicle symbol in the bottom bar of the display and go to Settings.2. Go to Charging → Target battery level.3. Set your charge level to maximum 70%.
What to do
- 1Check if your vehicle is affected. This recall covers 3,344 vehicles. Use your VIN to confirm.
- 2Contact VOLVO GROUP AUSTRALIA PTY LTD on 1300 787 802 to arrange inspection and repair.
- 3Repairs are free of charge when arranged through an authorised dealer.
- 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
- Contact:
- Volvo Car Australia Customer Care
- Phone:
- 1300 787 802
- Website:
- https://www.volvocars.com.au
Related recalls
Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.