2020–2024 Volkswagen Touareg
- Affected
- 214
- Category
- Cars
- Campaign
- 93FK
- Supplier
- Volkswagen Group Australia Pty Ltd
The defect
Due to a manufacturing issue, the cell modules installed in the high voltage battery may be defective and overheat during charging. If this occurs, it could lead to a vehicle fire.Note: Until the software is installed, we ask that you request can consumers refrain from charging the high-voltage battery using an external charging source and refrain from driving in electric only mode.We further request ask that the setting “battery hold” in hybrid mode be selected at a charge level of a maximum of 50%. These measures are required for the safety of your vehicle. You can of course continue to safely drive your vehicle in petrol mode.
The hazard
A vehicle fire could increase the risk of injury or death to vehicle occupants, other road users and bystanders, and/or damage to property.
The remedy
Owners of affected vehicles can contact their preferred Volkswagen dealership to schedule an appointment as soon as possible to have the software update carried out, free of charge.
What to do
- 1Check if your vehicle is affected. This recall covers 214 vehicles. Use your VIN to confirm.
- 2Contact Volkswagen Group Australia Pty Ltd on 1800 504 076 to arrange inspection and repair.
- 3Repairs are free of charge when arranged through an authorised dealer.
- 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
- Contact:
- Volkswagen Recall Campaign Hotline
- Phone:
- 1800 504 076
- Email:
- recalls@myvw.com.au
- Website:
- https://www.volkswagen.com.au
Related recalls
Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.