2023–2024 Zero Z6
2024 DS, 2024 DSR, DSRX
- Affected
- 43
- Category
- Motor Bikes
- Campaign
- SV-RCL-025-018
- Supplier
- ELECTRO MOTO PTY LTD
The defect
Due to a manufacturing issue, the wiring harness to the key switch may have been routed incorrectly and could break. As a result, the vehicle may experience loss of propulsion whilst riding.
The hazard
A loss of propulsion whilst riding, could increase the risk of an accident causing injury or death to rider(s) and other road users.
The remedy
Owners of affected vehicles will be contacted and are asked to perform a firmware update via the Zero Motorcycles app which will prevent the motorcycle from cutting out due to wiring hardness issues. The remedy will consist of a firmware update, that modifies the system's response to key switch signal loss while riding. If the signal is lost, a warning will appear on the dash, and the motorcycle will remain fully operational. After decelerating to 25 mph (40 kph), the system will transition into a limited-power ("limp") mode. The vehicle will remain in this state until it comes to a complete stop and the key is turned off. Should any customer experience this issue, all necessary repairs will be performed free of charge, and the manufacturer will reimburse any owner who previously paid for such repairs. The firmware update will be installed “over the air” via cellular communication, and therefore, it is not necessary to bring the motorcycle to a Zero Motorcycles Service location for this fix.
What to do
- 1Check if your vehicle is affected. This recall covers 43 vehicles. Use your VIN to confirm.
- 2Contact ELECTRO MOTO PTY LTD on 040 447 7922 to arrange inspection and repair.
- 3Repairs are free of charge when arranged through an authorised dealer.
- 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
- Contact:
- Electric Motorcycle Servicing
- Phone:
- 040 447 7922
Related recalls
Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.