2024–2025 Ford Transit Custom / Tourneo
- Affected
- 59
- Category
- Cars
- Campaign
- 25C03
- Supplier
- FORD MOTOR COMPANY OF AUSTRALIA PTY LTD
The defect
Due to a manufacturing defect, the child lock feature on the dual power sliding door may not operate as intended. As a result, the sliding door may be opened from the inside using the interior handle.
The hazard
If the child lock feature on the sliding door does not operate as intended, occupants could pull the interior handle and open the door while the vehicle is in motion. This could increase the risk of injury and/or death to vehicle occupants.
The remedy
Owners of these affected vehicles will be contacted in writing requesting they contact an Authorised Ford Dealer to have their vehicle rectified, free of charge.Note: A cluster warning and malfunction chime will indicate the child lock malfunction when the ignition (and cluster) is switched ON. If the vehicle’s ignition is OFF, the driver can still attempt to activate the child lock, but the door will remain operable. The switch will flash for a period before stopping, and no cluster message will appear until the ignition is turned on.For further information, contact any authorised Ford Dealer or Ford Customer Relationship Centre on 13 FORD (13 3673).
What to do
- 1Check if your vehicle is affected. This recall covers 59 vehicles. Use your VIN to confirm.
- 2Contact FORD MOTOR COMPANY OF AUSTRALIA PTY LTD on 133 673 to arrange inspection and repair.
- 3Repairs are free of charge when arranged through an authorised dealer.
- 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
- Contact:
- Ford Customer Relationship Centre
- Phone:
- 133 673
Related recalls
Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.