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CriticalREC-006174Published 14 November 2024View official notice ↗

2023–2024 Mazda Cx-60 (Kh)

Diesel Variants

Affected
1,779
Category
Cars
Campaign
Not yet assigned
Supplier
MAZDA AUSTRALIA PTY. LIMITED
Verify before you act. Recall details and remedies can change. Our database is updated regularly but may not reflect the most recent revisions. Always confirm with vehiclerecalls.gov.au or your vehicle manufacturer before acting on the information below. Read our full disclaimer.

The defect

Due to a software issue, the Powertrain Control Module (PCM) and Battery Energy Control Module (BECM) may impact the hybrid battery assist function. As a result, the driver may be unable to restart the engine.In Addition, due to a software issue with the Dash Electronic Supply Unit (Dash-ESU), when the hybrid system is powered on multiple warning messages may display in the instrument cluster:• the engine warning light may illuminate;• the instrument cluster may fail to illuminate the visual and audible seat belt warnings; and• the 360° view camera functions may not operate as intended to assist the driver to detect nearby obstacles or driver errors.• The clutch connecting motor and engine may not engage with appropriate timing when:- restarting the engine during EV-driving and/or- the engine may restart immediately after the transition from engine-driving to EV driving.In this condition, the engine RPM may not increase, and the engine may fail to restart. The engine can be restarted by pressing the “push start button”.

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The hazard

If the engine does not restart from i-stop and a loss of safety systems such as camera functions and seat belt warnings it may increase the risk of an accident, causing injury or death to vehicle occupants and other road users.

The remedy

Owners of affected vehicles will be contacted by Mazda Australia once the remedy is available asking them to book an appointment to update the PCM, BECM and Dash-ESU with a revised calibration, free of charge.

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What to do

  1. 1Check if your vehicle is affected. This recall covers 1,779 vehicles. Use your VIN to confirm.
  2. 2Contact MAZDA AUSTRALIA PTY. LIMITED on 1800 034 411 to arrange inspection and repair.
  3. 3Repairs are free of charge when arranged through an authorised dealer.
  4. 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
Contact details
Contact:
Mazda Call Centre
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Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.