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CriticalREC-006100Published 11 October 2024View official notice ↗

2022–2024 Ford Everest And Transit Custom Vehicles

Affected
38,423
Category
Cars
Campaign
24C24
Supplier
FORD MOTOR COMPANY OF AUSTRALIA PTY LTD
Verify before you act. Recall details and remedies can change. Our database is updated regularly but may not reflect the most recent revisions. Always confirm with vehiclerecalls.gov.au or your vehicle manufacturer before acting on the information below. Read our full disclaimer.

The defect

Due to a software issue, if a vehicle occupant places an obstruction such as a body part in the window space when the driver or passenger side windows are closing, the auto reverse function may not operate until significant pressure is applied.

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The hazard

If the driver or passenger side window auto reverse function does not operate as intended, it can increase the risk of serious injury to vehicle occupants.

The remedy

Owners will be contacted in writing requesting they contact an Authorised Ford Dealer to have their vehicle rectified, free of charge.For further information, contact any authorised Ford Dealer or Ford Customer Relationship Centre on 13 FORD (13 3673).

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What to do

  1. 1Check if your vehicle is affected. This recall covers 38,423 vehicles. Use your VIN to confirm.
  2. 2Contact FORD MOTOR COMPANY OF AUSTRALIA PTY LTD on 13 36 73 to arrange inspection and repair.
  3. 3Repairs are free of charge when arranged through an authorised dealer.
  4. 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
Contact details
Contact:
Ford Customer Relationship Centre
Phone:
13 36 73
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Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.