2022 Ford Escape
Escape PHEV
- Affected
- 15
- Category
- Cars
- Campaign
- 24S33
- Supplier
- FORD MOTOR COMPANY OF AUSTRALIA PTY LTD
The defect
Due to a software issue, the Hybrid Powertrain Control Module (HPCM) may inadvertently shift to neutral while driving, come to a stop and automatically shifting to “Park”. If this occurs and the driver shifts back into drive, the vehicle will enter a limp home mode which provides limited torque at low speeds.
The hazard
The vehicle coasting to a stop whilst driving or loss of motive power could increase the risk of an accident causing injury or death to vehicle occupants and/or other road users.
The remedy
Owners will be contacted in writing requesting they contact an Authorised Ford Dealer to have their vehicle rectified, free of charge.For further information, contact any authorised Ford Dealer or Ford Customer Relationship Centre on 13 FORD (13 3673).
What to do
- 1Check if your vehicle is affected. This recall covers 15 vehicles. Use your VIN to confirm.
- 2Contact FORD MOTOR COMPANY OF AUSTRALIA PTY LTD on 13 36 73 to arrange inspection and repair.
- 3Repairs are free of charge when arranged through an authorised dealer.
- 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
- Contact:
- Ford Customer Relationship Centre
- Phone:
- 13 36 73
Related recalls
Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.