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CriticalREC-005752Published 21 August 2023View official notice ↗

2020–2021 Mercedes-Benz E Class (Model Series 213 Hybrid)

Affected
25
Category
Cars
Campaign
RC3181
Supplier
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Verify before you act. Recall details and remedies can change. Our database is updated regularly but may not reflect the most recent revisions. Always confirm with vehiclerecalls.gov.au or your vehicle manufacturer before acting on the information below. Read our full disclaimer.

The defect

Due to a manufacturing defect, the vehicle power electronics system wiring harness may come in contact and chafe against the underbody paneling. As a result, the wiring harness could become damaged causing a loss of power.

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The hazard

A loss of power whilst driving could increase the risk of an accident causing injury or death to vehicle occupants and other road users.

The remedy

Owners of affected vehicles can contact their most convenient Mercedes-Benz dealership to have the work carried out as soon as possible, free of charge.A full list of authorised dealerships can be found at:www.mercedes-benz.com.auAlternatively, please use the Mercedes-Benz online booking service.www.mercedes-benz.com.au/servicebooking

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What to do

  1. 1Check if your vehicle is affected. This recall covers 25 vehicles. Use your VIN to confirm.
  2. 2Contact MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD on 1300 300 896 to arrange inspection and repair.
  3. 3Repairs are free of charge when arranged through an authorised dealer.
  4. 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
Contact details
Contact:
Customer Assistance Centre
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Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.