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CriticalREC-005561Published 10 November 2022View official notice ↗

2021–2022 Mercedes-Benz C Class

Affected
2,855
Category
Cars
Campaign
RC3082
Supplier
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Verify before you act. Recall details and remedies can change. Our database is updated regularly but may not reflect the most recent revisions. Always confirm with vehiclerecalls.gov.au or your vehicle manufacturer before acting on the information below. Read our full disclaimer.

The defect

It is possible when opening the trunk lid, water may enter through after heavy rain or use of a high-pressure cleaning device. As a result, moisture could enter and may cause a short circuit. In addition, a risk of vehicle fire cannot be ruled out.

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The hazard

A vehicle fire may increase the risk of serious injury or death to vehicle occupants, other road users and bystanders, and/or damage to property.

The remedy

Owners of affected vehicles can contact their most convenient Mercedes-Benz Retailer to have the work carried out as soon as possible.A full list of authorised retailers can be found at www.mercedes-benz.com.auAlternatively, please use the Mercedes-Benz online booking service. www.mercedes-benz.com.au/servicebooking

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What to do

  1. 1Check if your vehicle is affected. This recall covers 2,855 vehicles. Use your VIN to confirm.
  2. 2Contact MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD on 1300 300 896 to arrange inspection and repair.
  3. 3Repairs are free of charge when arranged through an authorised dealer.
  4. 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
Contact details
Contact:
Customer Assistance Centre
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Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.