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CriticalREC-005039Published 7 January 2022View official notice ↗

2017–2021 Mercedes-Benz C

Affected
8,139
Category
Cars
Campaign
RC2978
Supplier
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Verify before you act. Recall details and remedies can change. Our database is updated regularly but may not reflect the most recent revisions. Always confirm with vehiclerecalls.gov.au or your vehicle manufacturer before acting on the information below. Read our full disclaimer.

The defect

A leak may develop between the coolant pump and the vacuum circuit. There is a possibility that the coolant may enter the vacuum circuit.

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The hazard

If the coolant enters the vacuum circuit and comes in contact with certain components it will result in an increase in temperature of these components and may result in a vehicle fire.A vehicle fire increases the risk of injury or death to vehicle occupants.

The remedy

Owners will be contacted and asked to contact their most convenient Mercedes-Benz dealership to have the work carried out as soon as possible at no cost.A full list of authorised dealerships can be found at www.mercedes-benz.com.auAlternatively, please use the Mercedes-Benz online booking service.www.mercedes-benz.com.au/servicebooking

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What to do

  1. 1Check if your vehicle is affected. This recall covers 8,139 vehicles. Use your VIN to confirm.
  2. 2Contact MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD on 1300300896 to arrange inspection and repair.
  3. 3Repairs are free of charge when arranged through an authorised dealer.
  4. 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
Contact details
Contact:
Mercedes-Benz Customer assistance centre
Phone:
1300300896
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Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.