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CriticalREC-005037Published 13 January 2022View official notice ↗

2021 Mercedes-Benz C Class

Affected
204
Category
Cars
Campaign
RC2973
Supplier
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Verify before you act. Recall details and remedies can change. Our database is updated regularly but may not reflect the most recent revisions. Always confirm with vehiclerecalls.gov.au or your vehicle manufacturer before acting on the information below. Read our full disclaimer.

The defect

Due to a software issue the engine may turn off without warning and it may also prevent the vehicle from being restarted.

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The hazard

A sudden loss of engine power increases the risk of an accident and injury or death to vehicle occupants or other road users.

The remedy

Owners can contact their most convenient Mercedes-Benz dealership to have the work carried out as soon as possible at no cost.A full list of authorised dealerships can be found at www.mercedes-benz.com.auAlternatively, please use the Mercedes-Benz online booking service at www.mercedes-benz.com.au/servicebooking

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What to do

  1. 1Check if your vehicle is affected. This recall covers 204 vehicles. Use your VIN to confirm.
  2. 2Contact MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD on 1300300896 to arrange inspection and repair.
  3. 3Repairs are free of charge when arranged through an authorised dealer.
  4. 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
Contact details
Contact:
Mercedes-Benz Customer assistance centre
Phone:
1300300896

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Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.