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CriticalREC-004951Published 13 September 2021View official notice ↗

2015–2019 Mercedes-Benz A

Affected
366
Category
Cars
Campaign
RC2885
Supplier
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Verify before you act. Recall details and remedies can change. Our database is updated regularly but may not reflect the most recent revisions. Always confirm with vehiclerecalls.gov.au or your vehicle manufacturer before acting on the information below. Read our full disclaimer.

The defect

The panel located between the windshield and the panoramic sunroof of your vehicle may not have been bonded correctly during a prior service repair. The bonding might deteriorate gradually over time and could lead the panel either partially or fully detaching from the vehicle.

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The hazard

If the panel either partially or fully detaches from the vehicle there is an increased risk of injury or death to road users.

The remedy

Owners of affected vehicles will be contacted by Mercedes-Benz and are asked to make arrangements with their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible.A full list of authorised dealerships can be found at https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.htmlAlternatively, consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/servicebooking

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What to do

  1. 1Check if your vehicle is affected. This recall covers 366 vehicles. Use your VIN to confirm.
  2. 2Contact MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD on 1300 762 718 to arrange inspection and repair.
  3. 3Repairs are free of charge when arranged through an authorised dealer.
  4. 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
Contact details
Contact:
Mercedes-Benz Customer assistance center
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Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.