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CriticalREC-003912Published 25 March 2020View official notice ↗

Mercedes-Benz C Class

Affected
3
Category
Cars
Campaign
RC2763
Supplier
Mercedes-Benz Australia/Pacific Pty Ltd
Verify before you act. Recall details and remedies can change. Our database is updated regularly but may not reflect the most recent revisions. Always confirm with vehiclerecalls.gov.au or your vehicle manufacturer before acting on the information below. Read our full disclaimer.

The defect

The software of the vehicle may not be programmed to usual specifications, resulting in the headlamp range function not working correctly.

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The hazard

If the headlamp does not work as required, oncoming traffic may be affected by the headlights. This could increase the risk of accident causing serious injury to the vehicle occupants and other road users.

The remedy

Consumers are asked to contact their most convenient Mercedes-Benz retailer for a vehicle inspection and free of charge repair.To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au/

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What to do

  1. 1Check if your vehicle is affected. This recall covers 3 vehicles. Use your VIN to confirm.
  2. 2Contact Mercedes-Benz Australia/Pacific Pty Ltd to arrange inspection and repair.
  3. 3Repairs are free of charge when arranged through an authorised dealer.
  4. 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
Contact details
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Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.