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CriticalREC-001300Published 17 October 2018View official notice ↗

Toyota Prius & Prius V

Affected
8,465
Category
Cars
Campaign
LGG76 & LGG78 (WAS AGG09)
Supplier
Toyota Motor Corporation
Verify before you act. Recall details and remedies can change. Our database is updated regularly but may not reflect the most recent revisions. Always confirm with vehiclerecalls.gov.au or your vehicle manufacturer before acting on the information below. Read our full disclaimer.

The defect

The subject vehicles utilise software to control the hybrid system. This software is designed to put the system into a fail-safe mode, illuminating various warning lights, displaying a warning message and allowing the vehicle to travel a limited distance at reduced power if there is an internal component failure. In limited circumstances, such as hard acceleration immediately after a component fails, there is a possibility the hybrid system could shutdown rather than going into a fail-safe mode.This recall provides an additional remedy to the vehicles involved in the previous recalls in February 2014 (PRA2014/13991) and July 2015 (PRA2015/14822), because the remedy conducted then was found to be inadequate.

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The hazard

If the hybrid system shuts down, this could result in the vehicle losing power while driving, increasing the risk of an accident and injury or death of vehicle occupants and other road users.

The remedy

Owners of affected vehicles will be contacted by letter or other means from Toyota Australia, asking them to contact a Toyota Dealership to arrange a software update to the Power Management control unit free of charge.Owners who require more information can contact their preferred Toyota Dealer or contact the Toyota Recall Assist Helpline on 1800 987 366 (Monday to Friday, 8am-6pm AEST).

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What to do

  1. 1Check if your vehicle is affected. This recall covers 8,465 vehicles. Use your VIN to confirm.
  2. 2Contact Toyota Motor Corporation to arrange inspection and repair.
  3. 3Repairs are free of charge when arranged through an authorised dealer.
  4. 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
Contact details

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Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.