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CriticalREC-001081Published 19 January 2021View official notice ↗

2019–2020 New Age Caravans Fitted With Cruisemaster Xt Suspension

Affected
134
Category
Caravans and motorhomes
Campaign
NAC001
Supplier
New Age Caravans
Verify before you act. Recall details and remedies can change. Our database is updated regularly but may not reflect the most recent revisions. Always confirm with vehiclerecalls.gov.au or your vehicle manufacturer before acting on the information below. Read our full disclaimer.

The defect

The shock absorber bracket may detach from the chassis frame.

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The hazard

If the shock absorber bracket fails while the caravan is in motion, there is a risk of loss of vehicle control, increasing the risk of an accident causing or injury or death to the vehicle occupants and other road users.

The remedy

Affected consumers should contact their nearest New Age Caravan dealer for inspection and repair, free of charge.For further information, consumers should contact their preferred dealer, or contact New Age Caravans on (03) 9305 1714.

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What to do

  1. 1Check if your vehicle is affected. This recall covers 134 vehicles. Use your VIN to confirm.
  2. 2Contact New Age Caravans to arrange inspection and repair.
  3. 3Repairs are free of charge when arranged through an authorised dealer.
  4. 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
Contact details
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Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.